We understand that travel plans can change. Our cancellation policy is designed to provide clear and fair terms for all reservations.
For reservations made directly through our website, the following cancellation and refund policy applies:
Any applicable refund will be processed using the original payment method. Processing times may vary depending on the payment provider or financial institution.
If your reservation was made through a third-party booking platform, such as Airbnb, Vrbo, Booking.com, or another platform, the cancellation and refund policy of that platform and the applicable reservation will apply.
Third-party platforms may have cancellation terms that differ from those stated in this policy. Guests are responsible for reviewing the cancellation terms presented at the time of booking.
To request a cancellation for a direct booking, please contact us using the contact information provided with your reservation. The cancellation date will be based on the date and time we receive your cancellation request.
We recommend reviewing the cancellation terms carefully before completing your reservation.